196: Having the courage to facilitate with flair with Suzanne Rose
The magic of this podcast is that I get to connect with amazing facilitators around the world. I met today's guest through the podcast. She also lives in Brisbane and over the last couple of years we’ve hung out at various events, she's hosted some Flipchart meetups at her property and over coffees (and wine!) we've riffed off all of the topics related to group dynamics, learning and facilitation. Her passion simply shines through. So of course, I had to get her on the show!
My guest is Suzanne Rose and she is a Sergeant of the Queensland Police Service, having joined in 1998. She was poached by a spotter in recent years, and landed the perfect role for her personality, running professional development workshops for police training facilitators. This includes her favourite signature three-day facilitation skills workshop - 'Facilitate with Flair'.
Her role has led her to study the craft of facilitation beyond her organisation, and to learn what is best practice based on research from around the world, including studies from the fields of neuroscience and educational psychology.
We talk more about her Facilitate with Flair experience and how she navigates the mindset of "doing things differently" when working in an organisation which is hierarchical, and where things are done a certain way.
Suzanne is committed to transforming aspects of police organisational culture around training. She hopes to reduce the mortality rate with the cause of death being PowerPoint, and actively inspires facilitators to be brave enough to try more engaging and fun ways to deliver their sessions - even the heavy, dry and serious policing topics.
About our guest: Suzanne Rose
Suzanne Rose is a Sergeant of the Queensland Police Service in Australia, having joined in 1998. Most of her service has been in frontline street policing, with a taste of property crime investigation, and years as a Police Operational Advisor in a non-urgent contact centre. When not on COVID Deployments, she is now based at the Police Academy.
In recent years she was rescued from her mundane role of editing e-learning word documents when she was hand-picked by a supervisor who identified her presentation skills and wanted her in his team...to run professional development workshops for training staff. Her favourite is a three-day facilitation skills workshop she calls 'Facilitate with Flair'. The careful design of the content and activities led her to study the craft of facilitation beyond her organisation, and to learn what is 'best practice' based on research from around the world— including studies from the fields of neuroscience and educational psychology.
Suzanne is committed to transforming aspects of her organisation's training culture. For starters, she hopes to see long sessions morphed into bite-sized 20 minute learning episodes with a short brain break or energisers in between. Also, she wants a reduction in the mortality rate caused by 'Death by PowerPoint' - with more active learning done in its place.
What drives Suzanne is her passion for inspiring facilitators to be brave about trying new, engaging and diverse ways to deliver their sessions (which often cover heavy, dry topics). This will lead to greater participant engagement, retention of information, and transfer of knowledge and skills to the workplace. Connecting with people across her organisation and other agencies through her role lights her up, and she dreams of a world in which all facilitation is 'anti-boring'.
Suzanne is a full-time working mum who lives in Brisbane on acreage in koala habitat. She lives with her husband and their two young daughters, a Labrador, 7 pet chickens who love cuddles, and an abundance of wallabies, possums, rainbow lorikeets and kookaburras around their bush property. She spends her spare time making fun memories with her girls, and can't wait to take them on adventures through far-away lands abroad where nothing is taken for granted.
Question Leanne asked Suzanne during the interview:
What were you thinking when you jumped to facilitation?
What common mistakes do you see some facilitators make and how can you help?
Do you believe that any session can be made interesting, interactive, and engaging?
How do you develop the confidence and try different things and experiment and push the boundaries?
How do you get ready before a session?
What are your tips for first-time facilitators?
In this episode you will learn:
How to help boost participation in your workshops
How to develop confidence in the way you facilitate
Some of the common traps first time facilitators make
Resources mentioned in this episode:
Connect with Suzanne Rose on LinkedIn
Watch the episode here!
About your host: Leanne Hughes
Leanne Hughes is an international facilitator, speaker and coach who loves creating unpredictable workshop experiences, that predictably work.
She combines her experience in Marketing, with her education in Human Resources and Psychology, to help leaders create engaging everyday experiences - that are so contagious they scale across teams, functions and regions.
Leanne has facilitated leadership, onboarding and team-development workshops across Australia, Canada, Hong Kong, India, Indonesia, Mongolia, Papua New Guinea, and Singapore and believes in a strengths-centred approach to learning and development. She has over 14 years’ of experience across a range of industries including mining, government and tourism sectors.
She’s the host of the First Time Facilitator podcast and is the Winner (External) in the 2021 Australian Learning Impact awards for Learning Professional of the Year.
Social Media
Follow behind the scenes on Leanne Hughes’ Instagram account
Support the show - buy Leanne a coffee!
Thoughts on the episode? Share your comments below!
Episode 195: Real recognition is following-up (after the follow-up) with Sarah McVanel
We all know relationships require ongoing maintenance, you can’t just “set and forget”. And that’s the hard part, right? Continuing conversations, staying present in each other’s lives, getting the space to reach out and reconnect with people you’ve met, and clients you’ve previously worked with.
There’s no one better at connecting and staying front of mind (from a place of service) than today’s guest, Sarah McVanel.
That’s right folks, Sarah is back for the third time on the First Time Facilitator podcast! And guess what? A week after we spoke on the show, I received a birthday card in the mail from Sarah so rest assured, she role models every strategy that she shares in today’s episode.
Sarah focuses on recognition and using it in a variety of ways - for re-engaging your workforce, to re-engaging with clients, and ultimately as a retention strategy.
Over the last 18 months, Sarah’s business has rapidly evolved to meet her client demands and in this conversation, I ask how she helped recognise her healthcare clients (in particular, nurses) by hosting a virtual Nurse’s Week celebration.
Enjoy the listen!
About our guest; Sarah McVanel
Sarah McVanel helps individuals leverage the exponential power of recognition to retain top talent, fuel healthy teams and sustain healthy bottom lines. She speaks nationally on the topic, leads workshops, coaches leaders, and conducts organizational recognition program reviews.
Sarah is a Certified Senior Organizational Development Professional (CSODP), Professional Certified Coach (PCC) and Certified Human Resources Leader (CHRL). She is one of 1500 Certified Professional Speakers (CSP) worldwide and Past-President of the Toronto Chapter of the Canadian Association of Professional Speakers (CAPS). She has a BA in Psychology, MSc in Family Relations, and Diplomas in Human Resources and Healthcare Administration.
Sarah has 20 years of experience including at a senior leadership level and now owns a boutique firm Greatness Magnified. She is an author of peer-reviewed journals, articles, five books, "Forever Recognize Others' Greatness: Solution Focused Strategies for Satisfied Staff, High Performing Teams and Healthy Bottom Lines" (2015), "The FROG Effect: Tools and Strategies to Forever Recognize Others' Greatness" (2016), #GreatnessBizHacks: 100+ Tips to Grow a Profitable, Service-Based Biz you Love, FLIP Side of Failing: How to Recognize and Leverage Greatness in Work and Life (2019) and ROCKSTAR: Magnifying Your Greatness in Times of Change (June 2020).
Helping leaders leverage the exponential power of recognition to retain top talent and sustain healthy bottom-lines. Curating healthy workplace cultures through FROG - Forever Recognize Others' Greatness - through the modalities of speaking, training, coaching and a range of books and products.
Sarah's insights into how to harness the greatness within yourself and your organization will inspire, challenge and focus you...and leave you with a powerful new understanding of your work, your colleagues and your life!
In this episode you will learn:
How to build loyalty with your clients
How to create customers for life by appreciating them always
How to create content (in a low-friction way) that add value consistently
Mindset hacks for facilitators
Here are some sample questions I asked Sarah during the interview
What has been going on for you and your business?
Can you please share with us the nurses’ week initiative you’ve done?
Can you please share with us how to create loyalty with your clients and spot new opportunities as well and how it applies to us as facilitation business owners?
Resources mentioned in this episode:
Watch the episode now!
About your host: Leanne Hughes
Leanne Hughes is an international facilitator, speaker and coach who loves creating unpredictable workshop experiences, that predictably work.
She combines her experience in Marketing, with her education in Human Resources and Psychology, to help leaders create engaging everyday experiences - that are so contagious they scale across teams, functions and regions.
Leanne has facilitated leadership, onboarding and team-development workshops across Australia, Canada, Hong Kong, India, Indonesia, Mongolia, Papua New Guinea, and Singapore and believes in a strengths-centred approach to learning and development. She has over 14 years’ of experience across a range of industries including mining, government and tourism sectors.
She’s the host of the First Time Facilitator podcast and is the Winner (External) in the 2021 Australian Learning Impact awards for Learning Professional of the Year.
Social Media
Follow behind the scenes on Leanne Hughes’ Instagram account
Support the show - buy Leanne a coffee!
Thoughts on the episode? Share your comments below!
Episode 193: The Self Employed Facilitator Life with Jeffrey Shaw
When I dropped out of corporate life three years ago, I remember trying to write social media posts, emails, even website copy and I couldn’t break out of that “be professional” way of doing things.
As a result, my messages came across very vanilla and didn’t really attract anyone (let alone my dream clients!).
I’m honestly still trying to break that mindset, that balance between being myself, showing up authentically, and being confident that by doing that, I’ll attract the right people.
That’s the conversation I have with today’s guest, Jeffrey Shaw, author of The Self Employed Life.
He’s a legend in the self-employment game and I’m so delighted to share our conversation with all of you today.
When I dropped out of corporate life three years ago, I remember trying to write social media posts, emails, even website copy and I couldn’t break out of that “be professional” way of doing things.
As a result, my messages came across very vanilla and didn’t really attract anyone (let alone my dream clients!).
I’m honestly still trying to break that mindset, that balance between being myself, showing up authentically, and being confident that by doing that, I’ll attract the right people.
That’s the conversation I have with today’s guest, Jeffrey Shaw, author of The Self Employed Life.
Jeffrey shares wonderful perspectives on our facilitation business messaging (like “Don’t worry about repeating yourself!"), how he gets into state to deliver his sessions, and he also shares his perspective on why the work that we do as facilitators does take its toll on our energy levels.
Speaking of energy, Jeffrey shares a cool tip on how you can boost your productivity by setting different environments, for different tasks.
He’s a legend in the self-employment game and I’m so delighted to share our conversation with all of you today.
About our guest: Jeffrey Shaw
How many people can say they’ve never worked for anyone else? Selling eggs door-to-door at 14 years old began a lifetime of self-employment. As a speaker and small business coach, Jeffrey Shaw helps self-employed and small business owners gain control of their business in what seems like otherwise uncontrollable circumstances.
Drawing on his experience as a renowned portrait photographer, Jeffrey shows business owners how to see business through a different lens and strategies to compose the often-chaotic pieces of life and business into sustainable success.
Jeffrey’s TEDx Lincoln Square talk is featured on TED.com, he’s the host of the top-rated podcast, The Self-Employed Life, author of The Self-Employed Life and LINGO, an in-demand keynote speaker at conferences, events and universities, a LinkedIn Learning instructor and contributing writer to Entrepreneur magazine.
In this episode your will learn:
How Jeffrey designs his workshop experiences around 7 fundamental shifts he’d like to create for his participants
How to consider your facilitation business messaging, using the analogy of stakes (big stake, little stake)
How to think about writing your email broadcasts in a way, that doesn’t feel inauthentic
Jeffrey’s productivity hack using different work environments around your house
How Jeffrey gets into the right energy before he jumps onto stage / in the virtual workshop room
The responsibility you have on your shoulders as the workshop facilitator
A very cool activity called the “Up it” activity you can use to dream big!
Resources mentioned in this episode:
Visit Jeffrey Shaw’s website
For self-employed listeners, visit self-employed.me
Watch the episode now!
About your host: Leanne Hughes
Leanne Hughes is an international facilitator, speaker and coach who loves creating unpredictable workshop experiences, that predictably work.
She combines her experience in Marketing, with her education in Human Resources and Psychology, to help leaders create engaging everyday experiences - that are so contagious they scale across teams, functions and regions.
Leanne has facilitated leadership, onboarding and team-development workshops across Australia, Canada, Hong Kong, India, Indonesia, Mongolia, Papua New Guinea, and Singapore and believes in a strengths-centred approach to learning and development. She has over 14 years’ of experience across a range of industries including mining, government and tourism sectors.
She’s the host of the First Time Facilitator podcast and is a finalist in the 2021 Australian Learning Impact awards for Learning Professional of the Year.
Social Media
Follow behind the scenes on Leanne Hughes’ Instagram account
Support the show - buy Leanne a coffee!
Thoughts on the episode? Share your comments below!
Episode 192: Stop designing workshops. Start designing experiences with Tricia Conyers
Tricia Conyers from Island Inspiration shares her workshop experience design methods and facilitation tips on Leanne Hughes’ podcast.
This week, we’re spinning our focus back onto the craft of facilitation with a guest who I so resonate with in terms of her enthusiasm for the work we do, her passion for trying different things and of course, because she throws away those powerpoint slides!
Tricia Conyers from Island Inspirations is a change coach, learning experience designer, trainer, facilitator, meeting designer, remote work strategist and graphic recorder.
She’s passionate about navigating change, making learning experiences powerful, making conversations visual and helping others solve problems by unlocking their best thinking.
And she’s based on the island of Trinidad.
In this conversation, Tricia shares ideas around how meetings drive culture - I could not agree with this any more, how she got her start in facilitation, she share’s a facilitation fail - though in fairness, I think she was set up(!).
All her ideas and ways of working really centre around the idea that we are not in the business of designing a workshop, we are in the business of designing experiences, and our goal is to create active experiences, not passive, and you’ll get a ton of different ideas on how you can do that by tuning in.
About today’s guest: Tricia Conyers
Tricia is the founder of Island Inspirations Ltd., a visual thinking, creativity sparking, graphic facilitation company. She believes that leaders should personify showing Heart, being Human and inspiring Hope in their interactions with others.
Island Inspirations Ltd specializes in facilitation (visual, virtual and in person), graphic recording, meeting design, learning experience design and experiential workshop design. Combing the power of visuals and facilitation to create powerful learning experiences and to accelerate change.
Tricia has 25+ yrs experience in change. She designs and facilitates learning experiences (LE) based on the fundamental belief that the LE is the intervention to unleash the latent capacity and higher potential in others. For over a decade, Tricia has led and supported teams remotely.
Meetings serve different purposes from communication to collaboration, performance management to decision-making, learning to creating. Each requires different protocols, facilitation styles, engagement etc.. Tricia is a meeting designer who designs for intent. She brings to her sessions a wide range of techniques and skills. She is an INIFAC Certified Master Facilitator and Certified Virtual Facilitator, a Certified LEGO® SERIOUS PLAY® Facilitator, a Twenty One Toys Empathy Toy® Facilitator and in progress of certifying as a Time to Think facilitator.
Tricia holds a Masters of Engineering, Masters of Arts and Bachelor of Arts with Distinction from Cambridge University, England and she enjoys traveling, pilates and photography.
In this episode, you will learn
Why it’s important to get your meetings right, given their impact on team and company culture
What Tricia learnt when things didn’t work out in one of her sessions
Some of the powerful questions Tricia asks to create new, impactful experiences with her groups (such as, “What can we gain from having virtual sessions?”)
How Tricia weaves in various types of visuals into her facilitation work
How to get your participants shifting from passive -> active participation
Resources mentioned:
Watch the full episode here!
About your host: Leanne Hughes
Leanne Hughes is an international facilitator, speaker and coach who loves creating unpredictable workshop experiences, that predictably work.
She combines her experience in Marketing, with her education in Human Resources and Psychology, to help leaders create engaging everyday experiences - that are so contagious they scale across teams, functions and regions.
Leanne has facilitated leadership, onboarding and team-development workshops across Australia, Canada, Hong Kong, India, Indonesia, Mongolia, Papua New Guinea, and Singapore and believes in a strengths-centred approach to learning and development. She has over 14 years’ of experience across a range of industries including mining, government and tourism sectors.
She’s the host of the First Time Facilitator podcast and is a finalist in the 2021 Australian Learning Impact awards for Learning Professional of the Year.
Social Media
Follow behind the scenes on Leanne Hughes’ Instagram account
Support the show - buy Leanne a coffee!
Thoughts on the episode? Share your comments below!
Episode 191: An economist’s perspective on growing your fierce facilitation business with Uyen Vo
Uyen Vo sharing an economist’s perspective about building a facilitation business on Leanne Hughes’ First Time Facilitator podcast.
I LOVE THE WAY my guest today sees the world, considers things, and ultimately - operates!
She thinks about things in a very analytical way, completely opposite to the way I interpret events, but it’s with deep contemplation. And not in a black and white analytical way, it’s a very playful way of looking at business and life.
I’m always keen to hear her thoughts on topics and find she asks brilliant questions, which no doubt serves her extremely well as a facilitator and coach, although she calls herself a trainer who facilitates.
You’ll hear that analytical prowess and some great phrases she uses in this one, I don’t want to spoil that for you - I love word play and new concepts, and she shares all of that with you, she also shares the power of relationships, and those key people in your life that can really shape the trajectory of your career, and your life.
Who am I talking to today? Her name is Uyen Vo from Fierce Consulting, based in the UK.
About today’s guest: Uyen Vo
Uyen Vo show people how to get more done, save resources, and reduce employee burnout. She do esthis through delivering engaging workshops on project management, personal effectiveness and leadership.
After graduating from the University of Cambridge with a BA Hons in Economics, Uyen Vo joined Lloyds Banking Group in the City of London.
There, she specialised in delivering technical initiatives across numerous areas including balance sheet management, business banking and capital management.
Needing a change from all those spreadsheets, she made a sideways move into people development and became responsible for a team of over 300 people. She ran all people-related activities including L&D, talent development and performance management.
Since then, she’s been blessed with a really varied career, including corporate social responsibility and technical consulting, and she’s a facilitator, consultant and entrepreneur as the founder of Fierce Consulting.
In this episode, you will learn
How Uyen deliberately planned her career transition, including weighing up the financial risks associated with going out on her own
How Uyen landed on her powerful value proposition
How she re-oriented her time marketing her business from a scattergun approach, to a relationship-centred approach
Some of the economic concepts she uses to weight up her decisions (including opportunity cost and utility)
Quotes of the episode:
“Your facilitation business (and busy-ness) is fully integrated with your life”
“It’s better for you to be a small part of someone’s budget, than a big part of their budget”
“What your client requests, isn’t usually the thing they need”
Resources mentioned:
Uyen Vo’s business: Fierce Consulting
Connect with Uyen Vo on LinkedIn
About your host: Leanne Hughes
Leanne Hughes is an international facilitator, speaker and coach who loves creating unpredictable workshop experiences, that predictably work.
She combines her experience in Marketing, with her education in Human Resources and Psychology, to help leaders create engaging everyday experiences - that are so contagious they scale across teams, functions and regions.
Leanne has facilitated leadership, onboarding and team-development workshops across Australia, Canada, Hong Kong, India, Indonesia, Mongolia, Papua New Guinea, and Singapore and believes in a strengths-centred approach to learning and development. She has over 14 years’ of experience across a range of industries including mining, government and tourism sectors.
She’s the host of the First Time Facilitator podcast and is a finalist in the 2021 Australian Learning Impact awards for Learning Professional of the Year.
Social Media
Thoughts on the episode? Share your comments below!
Episode 190: Level up your workshops by thinking like a gamer with Marvin Fox
Marvin Fox shares how you can level-up your workshop experiences by thinking like a gamer, on Leanne Hughes’ First Time Facilitator podcast.
This week I’m chatting to someone who has an extremely cool role in the university sector, in fact he works at my old university, The University of Queensland. I so wish he was in this role when I was there!
His name is Marvin Fox and he’s the Senior Program Officer for UQ Ventures, leading the Validate pre-accelerator program and running Design Sprints for research and industry clients.
In this episode, Marvin shares his incredible career and life experiences travelling around this amazing world with a serious dose of curiosity and wonder.
As facilitators, we are in the business of experience design, and Marvin brings in an analogy I’ve never even thought about before, drawing parallels between gaming and workshops.
In this conversation, Marvin shares how creates welcoming workshop experiences for his participants to drive word-f-mouth referral. He also talks about the role of human centred design in teaching and learning.
Marvin has loads of cool catch phrases and ways of thinking about workshop delivery, design, engagement, which I’m sure will plant a seed in your brains to how you rethink your approach to sessions.
Throughout his career, Marvin has championed the importance of enterprise skills growth and development. With his background in International Business, he’s built a career in business and education in China and Japan.
He’s also developed a strong focus on social entrepreneurship, recently designing and delivering programs at QUT Creative Enterprise Australia and QUT Entrepreneurship, focusing on the quality of the learning experience for students, creatives and emerging leaders.
Not only that, he’s a cool bloke - funny, great sense of humour, deprecating, calming - you’ll hear that in this conversation.
About our Guest: Marvin Fox
Throughout Marvin’s career, he championed the importance of enterprise skills growth and development.
He worked in marketing, advertising and promotions for JLL, Pacific Highway Marketing and later for UNSW in Sydney. He then worked at the QUT Business School in Brisbane, where he facilitated the engagement of current students through co-curricular activities that consolidate their skills in preparation to take on the future workforce. Through this experience in learning, teaching and student support, he became an Associate Fellow of the Higher Education Academy.
He also developed a strong focus on social entrepreneurship. He was the Faculty Advisor for Enactus QUT, a student association at QUT that runs social enterprise projects to make a sustainable difference in the community. After winning the national championships in Sydney, he took the team of students to represent Australia at the Enactus World Cup in Silicon Valley, USA.
Recently, he designed and delivered programs at QUT Creative Enterprise Australia and QUT Entrepreneurship. In 2019, he delivered entrepreneurship programs throughout South East Asia and also led the delivery of "The Refinery", a creative incubator held in the Sunshine Coast.
He is currently the Senior Program Officer at UQ Ventures, leading the Validate pre-accelerator program and running Design Sprints for research and industry clients.
In this episode, you will learn
How to create value-adding engagement in your workshops, to supercharge your participation
Marvin’s take on authentic messaging
How to incorporating the mindset of gamers into your workshop experiences
Focusing on the things that you can provide to others
Here are some questions I asked Marvin during the interview
What does the phrase “beyond the classroom” mean?
What do you do to get people interested and show up in your workshop?
What are the techniques, tools you use during the workshop?
How do you design what a workshop would look like?
Do you have any favourite activities you’d like to share?
Resources mentioned:
Connect with Marvin Fox on LinkedIn
Watch the episode now!
About About your host: Leanne Hughes
Leanne Hughes is an international facilitator, speaker and coach who loves creating unpredictable workshop experiences, that predictably work.
She combines her experience in Marketing, with her education in Human Resources and Psychology, to help leaders create engaging everyday experiences - that are so contagious they scale across teams, functions and regions.
Leanne has facilitated leadership, onboarding and team-development workshops across Australia, Canada, Hong Kong, India, Indonesia, Mongolia, Papua New Guinea, and Singapore and believes in a strengths-centred approach to learning and development. She has over 14 years’ of experience across a range of industries including mining, government and tourism sectors.
She’s the host of the First Time Facilitator podcast and is a finalist in the 2021 Australian Learning Impact awards for Learning Professional of the Year.
Social Media
Thoughts on the episode? Share your comments below!
Episode 189: No one watches your webinar replays! 7 reasons your program and business needs a private podcast with Leanne Hughes
No one is watching your webinar replays! Leanne Hughes shares 7 ideas on how I podcast can bring you the traction you need.
I'm handing you an idea today that's worth at least $10k, and this idea applies to you whether you’re a consultant working externally, you work internally as a leader, as a director, as a Comms or L&D expert.
I don’t know about you but I often sign up to online webinars, events, courses, programs, [fill in the blank here] with incredible motivation.
As I take out my credit card to pay I say, “This is the program I’m going to engage in. I don’t care if it’s on at 2am my time. I’ll be there live!”.
If you’re anything like me you’ll know that, in a couple of weeks, that 2am live webinar happens and I go to bed the night before, thinking, "I don't need to stay up for this. I'll watch the replay!"
Watching that replay keeps getting taken over by other priorities, so I never get that time.
So, if you run a course, or work internally and you WANT people to hear your message, relying on them to watch a replay is not a good strategy.
If only 5-10% people who sign up for an online course, then we need to rethink our approach.
Why do we run video shows, or send through webinar replay links, when podcasts are the most joyful way to learn?
As a podcast listener, I’m preaching to the converted. However, you might work internally and want some ideas on how to persuade your company to start a podcast. Or, you might want a nudge to create your own show.
In this episode I share the Top 7 reasons why I think you, and your company needs to start a podcast.
If you'd like to get assistance with setting one up, send me a message on LinkedIn,
Check out the tool I use to create my private podcasts, Hello Audio!
Don't forget to join The Flipchart community on Facebook
Let's connect on LinkedIn
See what services I provide over at leannehughes.com
Support the show (https://buymeacoffee.com/leannehughes)
About your host: Leanne Hughes
Leanne Hughes is an international facilitator, speaker and coach who loves creating unpredictable workshop experiences, that predictably work.
She combines her experience in Marketing, with her education in Human Resources and Psychology, to help leaders create engaging everyday experiences - that are so contagious they scale across teams, functions and regions.
Leanne has facilitated leadership, onboarding and team-development workshops across Australia, Canada, Hong Kong, India, Indonesia, Mongolia, Papua New Guinea, and Singapore and believes in a strengths-centred approach to learning and development. She has over 14 years’ of experience across a range of industries including mining, government and tourism sectors.
She’s the host of the First Time Facilitator podcast and was a finalist in the 2018 Australian Learning Impact awards for Learning Professional of the Year.
Social Media
Thoughts on the episode? Share your comments below!
Episode 188: Be a fearless facilitator (and ignore your feedback forms) with Alan Weiss
Alan Weiss returns to the First Time Facilitator podcast and reminds us all to be more of a fearless facilitator: Empty your head. Forget the smiley sheets. Don’t be afraid to say, “I can help you”.
About a year ago, I had a conversation that completely changed the way that I viewed my facilitation business. That conversation was with today’s guest, Alan Weiss, the Rockstar of Consulting (by the way, here’s the link to listen to Episode 128: Stop being so afraid: Nobody wants a humble consultant (and other truth bombs).
Not only did that interview resonate with me, it resonated with many of you, so I had to invite Alan back on the show for an encore performance.
Last year’s interview was a real watershed moment for me. Since then, I’ve been really adjusting, rehsapring, rethinking the way I work, and also focusing on my mindset… trying to be more fearless!
I’ve also been working with Alan 1:1 and in a group mastermind.
In this conversation, members of the Booked Out Facilitator program were my co-hosts, and jumped in to ask Alan questions about every aspect of building our facilitation businesses. I enjoyed being a lazy faciltator on this call and letting the brilliance of the Booked Out Faciliators take over the microphone.
In this conversation (which is like a group coaching call!), we pick Alan’s brain on:
How to 10 x your fee
What to do with feedback - the answer may surprise you
What we can do everyday to build our self worth
Free or fee? Should we charge for our webinars and information sessions (or not)?
How to reach true, economic buyers in organisations
How much research you should do before contacting a buyer
…and much, much more.
Underpinning all of Alan’s responses is a philosophy of being fearless - of tooting your own horn, and of leaping into action.
I’d like to thank my co-presenters:
Prina Shah
Jade Goulding
Melanie Loy
Yoke Van Dam
Tricia Conyers
Joshua Soon
Joel Birch
Gwenael Mouthay
Lena Nasaikou
Gosia Syta
This program has come to an informal close, we had the “not a closing ceremony call” last week, and I’m excited to start sharing more info on the next upcoming program. If you’re curious, check out bookedoutfaciliator.com
About our guest: Alan Weiss
Alan Weiss is the rockstar of consulting. Marshall Goldsmith once called him “The finest entrepreneurial coach in the world.”
His consulting firm, Summit Consulting Group, Inc., has attracted clients such as Merck, Hewlett-Packard, GE, Mercedes-Benz, Toyota, and over 500 other leading organizations.
His Ph.D. is in psychology.
He is an inductee into the Professional Speaking Hall of Fame® and the concurrent recipient of the National Speakers Association Council of Peers Award of Excellence, representing the top 1% of professional speakers in the world.
His prolific publishing includes over 500 articles and 60 books, including his best-seller, Million Dollar Consulting (from McGraw-Hill) which is one of my faves.
I also love Million Dollar Maverick and his ebook, The Martial Arts of language.
Contact with Alan on all of the platforms
Reach out to Alan - he LOVES hearing from you. Join him on social media - Twitter, LinkedIn - thats the reason he came back, he got some tremendous feedback from his last show.
Alan Weiss’ website
Million Dollar Consulting Growth Access
Watch the interview with Alan Weiss
About your host: Leanne Hughes
Leanne Hughes is a trusted advisor, international facilitator, speaker and coach who loves creating unpredictable workshop experiences, that predictably work.
She combines her experience in Marketing, with her education in Human Resources and Psychology, to help leaders create engaging everyday experiences - that are so contagious they scale across teams, functions and regions.
Leanne has facilitated leadership, onboarding and team-development workshops across Australia, Canada, Hong Kong, India, Indonesia, Mongolia, Papua New Guinea, and Singapore and believes in a strengths-centred approach to learning and development. She has over 14 years’ of experience across a range of industries including mining, government and tourism sectors.
She’s the host of the First Time Facilitator podcast and was a finalist in the 2018 Australian Learning Impact awards for Learning Professional of the Year.
Social Media
Thoughts on the episode? Share your comments below!
Episode 187: Tuning your “facilitation antenna” in to manage group dynamics with Lisa Evans
I love the metaphor that my guest today shares, when she explores how she manages group dynamics - it’s like an antenna, that you need to tune into!
This week, I’m talking to the delightful Lisa Evans from Speaking Savvy, and host of the Business Chat podcast.
I was using some of Lisa’s story activities before I even met her (through reading about them in The Story Cookbook).
I’m particularly inspired by her story of a major career shift in her 40s. A great reminder that we control the narrative of our lives and careers, and it’s never too early, or too late, to start in a new direction!
In this conversation, we explore many areas related to our facilitation craft. Lisa shares her views of what can sometimes hold us back from stepping up and sharing our ideas with others (including the key role of leaders and facilitators in enabling that psychological safety), how she likes to view extroversion and introversion, and her perspective on why we feel so tired after leading an all-day workshop!
Oh, we also have a fun rant on conference locations.
About our guest: Lisa Evans
Lisa Evans is a certified executive speaker coach and a business storytelling consultant. She started off her career as a midwife and did that for over 20 years,
These days, Lisa helps leaders to mine, refine and deliver captivating ‘sticky’ stories for their business and brand.
She has empowered over 1,000 leaders to deliver stand out messages with engaging business stories. She is also a keynote speaker, trainer and the host of the Business Chat Podcast.
She lives in Perth with her family and a retired greyhound named Giraffe.
Contact Lisa on all of the platforms
Lisa Evans’ website Speaking Savvy
Connect with Lisa on Facebook
Follow Lisa on Instagram
Listen to the Business Chat Podcast
Here’s some questions I asked Lisa during the Interview:
What holds people back from stepping up and sharing their ideas?
What’s the introvert advantage when it comes to facilitation?
What’s your advice for first time facilitators?
How do you like to manage your energy during a workshop?
Do you have a favourite activity to start a session?
Resources mentioned in the show:
Listen to my interview with Lisa on her Business Chat podcast
Support the show (https://buymeacoffee.com/leannehughes)
About your host: Leanne Hughes
Leanne Hughes is an international facilitator, speaker and coach who loves creating unpredictable workshop experiences, that predictably work.
She combines her experience in Marketing, with her education in Human Resources and Psychology, to help leaders create engaging everyday experiences - that are so contagious they scale across teams, functions and regions.
Leanne has facilitated leadership, onboarding and team-development workshops across Australia, Canada, Hong Kong, India, Indonesia, Mongolia, Papua New Guinea, and Singapore and believes in a strengths-centred approach to learning and development. She has over 14 years’ of experience across a range of industries including mining, government and tourism sectors.
She’s the host of the First Time Facilitator podcast and was a finalist in the 2018 Australian Learning Impact awards for Learning Professional of the Year.
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Keeping panel conversations, workshops and presentations fresh with Peter Hopwood (Episode 186)
I remember in those early days when you're called to run a workshop, or moderate a panel conversation, you feel like you need to do things "by the book". I remember my panel interviews being very pedestrian! Now I think (I hope) I've developed more confidence, and I'm willing to create some banter between panellists, and let some personality shine through.
In today's episode, my guest Peter Hopwood and I also banter on presentation, panel and moderation tips.
He has lived in 7 countries (jealous), worked in 32 (even more jealous) and is currently based in Croatia, working worldwide on Zoom.
He is a communicator, confidence-booster & connector, travelling the world (virtually) to help professionals define, craft and deliver stronger stories and take control of their messages, storyline & speaking impact.
In this chat, Peter also shares how you can keep any repeat sessions you deliver, feeling fresh (even if you’ve delivered it a million times!), how you can communicate more strongly on virtual calls, and tips for moderating panel conversations.
About our Guest: Peter Hopwood
Peter is a British Global Speaker Coach, Virtual Speaking Specialist & TEDx Coach, Media Skills Trainer, Worldwide Events MC & Speaker.
Here are 6 popular ways Peter can help you out:
1/ EXECUTIVE SPEAKER COACHING
Helping leaders, managers and teams to speak with impact, become confident speakers and deliver fabulous, strong presentations. One-to-one coaching, group training, virtual or hybrid coaching.
2/ VIRTUAL SPEAKING & PRESENCE WEBINARS
Building team's virtual skillset to boost engagement, connection and stronger presence online. Getting great at using the virtual world to your advantage. Showing-up and standing out online through persuasive speech, voice and body awareness, storytelling and delivery techniques.
3/ TEDx SPEAKER COACHING
Taking global independent TEDx speakers on the process of defining, crafting and delivering their stories and ensure their moment makes the right impact. Ultimately helping speakers to share their value and gloriously own the stage.
4/ STARTUP PITCH COACHING
Working alongside accelerators, incubators and founders to define and develop startup stories, boost pitching presence and deliver powerful messages to persuade, evoke curiosity and gain investment. Workshops, seminars or individual sessions.
5/ INTERNATIONAL EVENTS MC / PRESENTER / VIRTUAL MODERATOR
Shaping the (virtual) stage for global events - more than 300 events in 20 countries for some of the strongest tech events in the world including the Middle East, Europe, Asia and North America.
6/ MEDIA SKILLS TRAINING
Specifically training professionals to be media-ready and shine in the spotlight. Media interview techniques, how to predict questions, focus on delivering key messages and ultimately create the right impact on your or your company’s reputation
Here’s some sample questions I asked Peter during the Interview:
When you are presenting the same presentation over and over again, how do you make it fun and fresh for yourself?
What skills/attributes make a Moderator great?
When you’re in the role of MC introducing various speakers, do you feel that you are part of the event?
How do you prepare in terms of your energy before a workshop?
Resources mentioned in the show:
Send Peter an email: hello(at)peter-hopwood.com
Support the show (https://buymeacoffee.com/leannehughes)
About your host: Leanne Hughes
Leanne Hughes is an international facilitator, speaker and coach who loves creating unpredictable workshop experiences, that predictably work.
She combines her experience in Marketing, with her education in Human Resources and Psychology, to help leaders create engaging everyday experiences - that are so contagious they scale across teams, functions and regions.
Leanne has facilitated leadership, onboarding and team-development workshops across Australia, Canada, Hong Kong, India, Indonesia, Mongolia, Papua New Guinea, and Singapore and believes in a strengths-centred approach to learning and development. She has over 14 years’ of experience across a range of industries including mining, government and tourism sectors.
She’s the host of the First Time Facilitator podcast and was a finalist in the 2018 Australian Learning Impact awards for Learning Professional of the Year.
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Episode 185: Pipelines, proposals and pricing your facilitation services with Deborah Zahn
Deb Zahn from the Craft of Consulting is back on your First Time Facilitator airwaves this week. And even better? I’m joined by my fellow Booked Out Facilitators. We share the microphone in this episode to create an incredibly informative, helpful and awesome group masterclass if you have your own facilitation business.
Collectively, we pick Deb’s brain on all manners of consulting - how you can pick work up as a facilitator, what we can do to stand out, how we can market ourselves, identify our target audience, build our pipeline, write proposals, and how on earth do we decide what we charge.
Yup, it is jam packed with gold dust.
Deb was ON FIRE in this interview, I’ve listened to it back ac couple of times. You’ll be enthralled from her first story of winning a Request for Proposal , and her confidence in sharing her stories and experiences so openly with all of you.
If you’re listening in real time, Deb is running a free, live masterclass on the Top 5 Things You Must Do to Get Consulting Clients. Here’s the link to register: https://www.craftofconsulting.com/masterclass . It’s on August 20, 2021, 11 am PDT (2 pm EDT and 7 pm BST).
About today’s guest: Deborah Zahn
Deb Zahn is a sought-after consultant with 10 years of successful consulting under her belt. As a go-to source in her market, she routinely brings in 6- and 7-figures a year and has built a steady, reliable pipeline of work. Her consulting methods turn her clients into her biggest fans and best marketers. They come back to her again and again and continually send her new clients.
As a consultant, Deb is especially known for her ability to cure “decision-making disorders” with individuals and groups. She also has earned a reputation as “The Closer,” the consultant who can get high-value contracts with hard-to-get clients. Over the last decade, she has coached countless new consultants and helped them fast track their success. Recently, Deb helped a new consultant get their first contract—worth over $100,000—only three weeks after Deb started coaching them.
She is the host of the Craft of Consulting podcast, which features other successful consultants who share their strategies and insights about building their consulting businesses and delighting their clients as well as consulting clients who share what makes some consultants rise to the top of their hire list.
Here are some questions we asked Deb during the group interview
Yoke van Dam: What are your guidelines for determining your target audience?
Prina Shah: How did you prepare your pain points for your RFP?
Deanne Gagnon: I am early in my journey. I am just wondering if you have any quick tips for someone who is brand new to business?
Yoke van Dam: What is crucial to include in you proposal? How do you make your proposal stand out?
Rose Allett: My work is more preventing something from happening, preventing something unthinkable from happening. So I guess my question to you is, have you ever done any sort of preventive consultancy work where you’ve been asked to come in, to stop something from happening, that’s not already happening now? And if so, even if you haven’t how your proposal would be shifted, how would you shift that?
Resources mentioned in the show:
Deb is running a free, live masterclass on the Top 5 Things You Must Do to Get Consulting Clients. Here’s the link to register: https://www.craftofconsulting.com/masterclass . It’s on August 20, 2021, 11 am PDT (2 pm EDT and 7 pm BST).
Find out more about Deb’s program: Get more consulting programs (and used the code BOOKED to get a discount!)
Deb has some incredible free templates to help you start over here
Video: Watch our group interview with Deb Zahn
About your host: Leanne Hughes
Leanne Hughes is an international facilitator, speaker and coach who loves creating unpredictable workshop experiences, that predictably work.
She combines her experience in Marketing, with her education in Human Resources and Psychology, to help leaders create engaging everyday experiences - that are so contagious they scale across teams, functions and regions.
Leanne has facilitated leadership, onboarding and team-development workshops across Australia, Canada, Hong Kong, India, Indonesia, Mongolia, Papua New Guinea, and Singapore and believes in a strengths-centred approach to learning and development. She has over 14 years’ of experience across a range of industries including mining, government and tourism sectors.
She’s the host of the First Time Facilitator podcast and was a finalist in the 2018 Australian Learning Impact awards for Learning Professional of the Year.
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Episode 184: You live a long time. You never stop learning with True Black
The beauty of having a repeat client over many years is that you build a strong, trusting relationship. The not-so-beautiful part is the pressure we put on ourselves to create new content, experiences, and activities to keep our workshops fresh!
Truett Black has worked as a trainer, speaker, and executive coach since 2005 and in this episode, he shares how he reinvigorates his approach, and where he gets new inspiration for new activities.
As you can tell from this conversation, Truett LOVES this work. He grew up in the United States and has lived in greater China since 2001. He is based in Taipei and frequently consults, coaches, and facilitates workshops in Shanghai,Hong Kong, Singapore, and other cities in Asia.
Having this background, I had to ask him how he gets wonderful conversations when he delivers sessions across Asia. True shares some excellent, practical strategies if you find work over there - stuff that I wish I heard a few years ago for sure.
He also shares his self-talk before starting a workshop, and how he got started in running his own facilitation business (even when some people advised him otherwise!)
About today’s guest: Truett Black
True Black has worked as a trainer, speaker, and executive coach since 2005.
True grew up in the United States and has lived in greater China since 2001. He is based in Taipei and frequently consults, coaches, and facilitates workshops in Shanghai, Hong Kong, Singapore, and other cities in Asia. He also trains and mentors internal trainers and freelance trainers.
True’s career in executive management began in the United States, where he held positions with the Washington Post Group as Area Director; Enertron USA as Global Director of Marketing and Sales; and Revolution Tea as President.
True’s primary expertise is in leadership and team development, influence and communication, organizational development, and executive coaching. He is certified in Hogan Assessments, Tracom Social Styles and several specialized training methodologies.
True is bilingual in Mandarin and English. He holds a degree in Chinese Language and Literature from Brigham Young University and a Master of International Management from the Thunderbird School of Global Management. He is the father of five children.
In this episode you will learn:
Tell everyone what you want to do, when you figure out what you want to do
Focus not on yourself, but focus on the people in the room
How to make Asian audience unable to shut up in a workshop
Feeling okay about yourself
Here are some questions I asked True during the interview
Can you discuss some of those opportunities where there’s a hundred doors, you said it’s a bit of a windy path before you find your way there?
Can you share with our listeners what you’ve learned in your experience running workshops in Asia?
When you have a long term client, and you know you have to bring something new into the workshop, how do you prepare for that? How do you bring novelty and flavour?
Have you been leaning on your marketing and sales background in terms of going to business?
Resources Mentioned:
True Development: Go here to sign up for our free monthly resource rich newsletter, True Insights.
True Development on Youtube: Go here for short videos that support your workshops or coaching engagements.
True’s Personal Site for Trainers: Go here for a tip sheet on how to differentiate yourself as a facilitator.
True’s Linkedin Profile: He welcomes new connections.
True’s E-mail: true@true-development.com. Feel free to reach out to Truett!
About your host: Leanne Hughes
Leanne Hughes is an international facilitator, speaker and coach who loves creating unpredictable workshop experiences, that predictably work.
She combines her experience in Marketing, with her education in Human Resources and Psychology, to help leaders create engaging everyday experiences - that are so contagious they scale across teams, functions and regions.
Leanne has facilitated leadership, onboarding and team-development workshops across Australia, Canada, Hong Kong, India, Indonesia, Mongolia, Papua New Guinea, and Singapore and believes in a strengths-centred approach to learning and development. She has over 14 years’ of experience across a range of industries including mining, government and tourism sectors.
She’s the host of the First Time Facilitator podcast and was a finalist in the 2018 Australian Learning Impact awards for Learning Professional of the Year.
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Episode 183: Let's use our facilitation superpowers on ourselves! with Kate Peardon
This week, I’m excited to introduce you to a fellow facilitator in south-east Queensland, Australia: Kate Peardon from Zenith Journey.
In this conversation, I throw many questions at Kate because I’m fascinated in her experience using visuals in her work as a way to form connections, increase memory retention and even decrease anxiety (particularly when talking about a heated topic!).
The theme of unconscious incompetence as that bottom rung on the ladder of learning also is a common theme in this chat, as we realise that we’re always works in progress and we simply don’t know, what we don’t know! We also discuss that failing art at high school is not an excuse for using visuals in your work (that’s a note for Leanne!), how Kate uses visuals to boost the engagement in her sessions (and on herself to boost memory retention), and how to balance that line between having too much structure in your session v being more looser and in the moment.
A business professional and coach, Kate specialises in unleashing brilliance in people, teams and companies. In her career, Kate worked to the executive role of People and Development Director at Wiley & Co, and is now in a unique position as both an internal and external catalyst. The internal role at Wiley as a Leadership Facilitator and Coach; as well as externally as an Executive Coach and Leadership Facilitator in other companies.
Personally, in February 2018, Kate's life took an unexpected twist, and she shares that story in this episode - Kate has been rehabilitating and rewiring her neural-pathways, and life, using all her knowledge and experience in neuroscience, positive psychology, habit theory and performance coaching.
About today’s guest: Kate Peardon
Kate helps executives to understand and grow their wisdom in leadership, so that they have a positive impact on themselves, their team, team, family, community, and leave a legacy on the greater world around them.
Unlike other consultants who are ‘in and out’ without seeing the impact of their work, Kate has over a decade of history with her Leadership and Culture work at Wiley. This gives her great scope to be cutting edge, yet understand the practicalities to what it is really like as an executive leading an Australasian business today.
With more interests that a term deposit; and more degrees than a thermometer, Kate is an eternal student. University education consists of a Bachelor of Business Management (Australia), an MBA (France/Australia), and an Executive Masters in Positive Leadership and Strategy (Spain). She is an Associate Certified Coach with the International Coach Federation. A musician at heart she’s studied Musical Theater and Performance at National Institute of Dramatic Arts (NIDA). For fun, you'll find Kate relaxing at any piano she finds (probably belting out a tune) and cycling at sunrise.
She is also a keen yogini, and is a qualified Yoga Teacher. Passionate about holistic leadership, you’ll notice her approach (and that with Zenith Journey), is about supporting the whole person - mind, body, heart and soul.
Resources mentioned in this episode
Visit Kate’s website: Zenith Journey
Want to get better at your visuals? Me too! I’ve signed up for Kate’s online program, Rockstar Visuals
Connect with Kate Peardon on LinkedIn
Follow Kate’s work on Instagram
Watch the episode now!
About your host: Leanne Hughes
Leanne Hughes is an international facilitator, speaker and coach who loves creating unpredictable workshop experiences, that predictably work.
She combines her experience in Marketing, with her education in Human Resources and Psychology, to help leaders create engaging everyday experiences - that are so contagious they scale across teams, functions and regions.
Leanne has facilitated leadership, onboarding and team-development workshops across Australia, Canada, Hong Kong, India, Indonesia, Mongolia, Papua New Guinea, and Singapore and believes in a strengths-centred approach to learning and development. She has over 14 years’ of experience across a range of industries including mining, government and tourism sectors.
She’s the host of the First Time Facilitator podcast and was a finalist in the 2018 Australian Learning Impact awards for Learning Professional of the Year.
Social Media
Thoughts on the episode? Share your comments below!
Episode 182: Saying YES to unpredictable workshop experiences that open up extraordinary opportunities with Khoury N Ashooh
Khoury N Ashooh is a bilingual executive, the founder of Andina Advisory. Originally from New Hampshire, over that period in his life, he described it as “just kept moving south.” He started with moving south to the University of North Carolina, lived in Atlanta for 13 years, and eventually moved further south to the bottom of South America.
This week, I’m delighted to bring you an interview with my guest, who took up an amazing opportunity, that opened up insane learning and facilitation opportunities.
The example that he shares in the episode of SAYING YES is so encouraging, and I hope that after you listen, anything you’ve been unsure about, not sure that you’re really ready - well, I’d say, jump in! Give it a go!
My guest today is Khoury N Ashooh , the founder of Andina Advisory.
Khoury is a bilingual executive - and he’ll share that language is what provided some of the amazing opportunities he shares on today’s show.
During his university studies, he moved to Mexico to learn Spanish and to live the USA-Mexico relationship from a different perspective. This experience awakened an attraction to difference and change, a belief in the power of relationships and humane instincts, and a passion for Latin America and the world—all of which has shaped who Khoury is today and his contributions to clients.
Khoury moved to Santiago, Chile, in 2018. In addition to his work with clients across the region, he has been a mentor for Promociona Chile and is a member of Job4Women, both organizations seeking to increase the participation of women in senior roles and in the workforce in general. He is currently a member of the World Economic Forum’s Mining & Metals Future of Work Taskforce.
His career in facilitation began through the colleagues he started to work with in the global consulting firm he joined just three years after undergrad, doing executive assessment and executive development work.
He went into a double career transition, first into a Chilean copper mining company as a senior HR leadership team looking after organizational effectiveness. After two years in the company, he founded his own consulting firm in Chile.
Khoury travelled in 15 countries on six continents working across cultures, partnering with leaders and teams to bring change in organizations.
About today’s guest: Khoury N. Ashooh
Khoury N Ashooh is a bilingual executive, the founder of Andina Advisory. Originally from New Hampshire, over that period in his life, he described it as “just kept moving south.” He started with moving south to Davidson College in North Carolina, lived in Atlanta for 13 years, and eventually moved further south to the bottom of South America.
His career in facilitation began through the colleagues he started to work within the global consulting firm he joined just three years after undergrad, doing executive assessment and executive development work.
He went into a double career transition, first into a Chilean copper mining company as a senior HR leadership team looking after organizational effectiveness. After two years in the company, he founded his own consulting firm in Chile.
Khoury travelled in 15 countries on six continents working across cultures, partnering with leaders and teams to bring change in organizations.
In this episode you will learn:
How to adapt from being an external consultant, to working in a leadership team inside an organization
How to accept, then work with with unpredictable opportunities that open up the doors to new experiences
How learning a new language can differentiate you, and help you get those opportunities
The importance of being attentive, and being a great observer in your workshops
Using breaks to process what has transpired in facilitation.
Here are some sample questions I asked Khoury during the interview:
How did you find your career in facilitation?
Can you share, maybe a story of when you actually travelled to your first international location?
Did you do any sort of courses or did you have any role models within your organization that was telling you this is how you run a workshop?
What do you find that seems to work in terms of behavior change with an individual?
How do you get ready then for, let’s say you’ve got a one or two-day event?
Resources
Quotes:
“Try not to be something that you’re not.”
“So the perspective and the change in mindset is so critical.”
“You can set a goal that can be achieved through any variety of mechanisms.”
“I just feel like awareness, the concept of awareness is so important.”
Watch the episode now!
About your host: Leanne Hughes
Leanne Hughes is an international facilitator, speaker and coach who loves creating unpredictable workshop experiences, that predictably work.
She combines her experience in Marketing, with her education in Human Resources and Psychology, to help leaders create engaging everyday experiences - that are so contagious they scale across teams, functions and regions.
Leanne has facilitated leadership, onboarding and team-development workshops across Australia, Canada, Hong Kong, India, Indonesia, Mongolia, Papua New Guinea, and Singapore and believes in a strengths-centred approach to learning and development. She has over 14 years’ of experience across a range of industries including mining, government and tourism sectors.
She’s the host of the First Time Facilitator podcast and was a finalist in the 2018 Australian Learning Impact awards for Learning Professional of the Year.
Social Media
Thoughts on the episode? Share your comments below!
Episode 181: What I’ve learnt from hosting 3.5 hour virtual workshops with Leanne Hughes
How do you keep up the energy and interaction when hosting and facilitating 3.5 hour training sessions on Zoom? Leanne Hughes, host of the First Time Facilitator podcast shares her tips.
12 months ago, there is no way I would have committed to delivering 3.5 hour virtual workshops. I thought it was virtually impossible to keep up my own energy and engagement for that length of time.
This year however, I worked with a client on revamping our 3 day leadership program. We sliced it to 4 x 3.5 hour modules. I’ve been delivering these sessions over the last few months, and I’ve learnt a ton from the experience.
That’s what I’m sharing this week on the podcast and I’m breaking my lessons learnt into the following categories:
Mindset shift
Run sheet
How I re-imagined what the face-to-face event would look like as a virtual event
Format and logistics
Technology
Managing dynamics
Resources mentioned in this show
Don't forget to join The Flipchart community on Facebook
Let's connect on LinkedIn
See what services I provide over at leannehughes.com
Support the show (https://buymeacoffee.com/leannehughes)
About your host: Leanne Hughes
Leanne Hughes is an international facilitator, speaker and coach who loves creating unpredictable workshop experiences, that predictably work.
She combines her experience in Marketing, with her education in Human Resources and Psychology, to help leaders create engaging everyday experiences - that are so contagious they scale across teams, functions and regions.
Leanne has facilitated leadership, onboarding and team-development workshops across Australia, Canada, Hong Kong, India, Indonesia, Mongolia, Papua New Guinea, and Singapore and believes in a strengths-centred approach to learning and development. She has over 14 years’ of experience across a range of industries including mining, government and tourism sectors.
She’s the host of the First Time Facilitator podcast and was a finalist in the 2018 Australian Learning Impact awards for Learning Professional of the Year.